When you are looking for a car dealer to business with in the Salem, VA area, what is really important to you? Sure, you are looking for a dealership that has a fantastic selection in its new and used collections, and pricing certainly matters quite a bit, but it does deeper than that. Would you shop with a dealership that made you feel like you weren't getting the whole story? Don't you want to have a good feeling about knowing that the dealership has your back in the future and cares about you coming back? Johnson Family Chrysler Dodge Jeep RAM, located at 178 Parkway South Lane in Floyd, VA, is the type of auto dealer that prides itself on providing its customers with a transparent and upfront approach to working with its customers. One way we do this is by providing our Roanoke, VA customers with no processing or documentation fees.

What is a Processing or Documentation Fee?

If you've ever bought a car, truck, SUV, or minivan in the Christiansburg, VA area, chances are you've probably encountered a documentation or processing fee. You might not have even noticed it in the final bill of sale. Essentially, this fee is associated with the cost that a car dealer has to process all your financial and motor vehicle registration paperwork. While there is a time and cost associated with a dealership doing this work for customers, there are many dealers that charge exorbitant fees for these services. Nationwide, there are some places that can charge up to $400 for this service. We don't believe that our Stewart, VA customers should have to cover this cost for our dealership. Johnson Family Chrysler Dodge Jeep RAM believes that transparency is the best policy with our customers and that by providing that level of openness with our customers, we will be able to serve them for life. As a car dealer, we are interested in selling multiple cars to our customers, not just one, and care about them coming back for our other services, like our service and parts departments.

We Can Help with Auto Financing

The transparency at Johnson Family Chrysler Dodge Jeep RAM, in Floyd, VA, means that folks can get their car financing done with that same level of trust. Complete our credit application and start the process of discovering all the ways our finance center can assist you in finding an affordable car loan or lease.

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